Invalid License Key
Background
When you start the tool the first time, you may receive the message of “Your License Key(s) are invalid. The application will now close.”.
Causes
This issue will occur if any of the following conditions are met:
The running product does not match with any products covered by the imported key(s)
The edition of the running product does not match with the edition covered by the imported key(s)
The version of the running product does not match with the version covered by the imported key(s)
To find out the cause, take a look at the Key Manager. It gives you the answer.
Check All Keys in the Key Manager. It displays in the table all the products covered by the imported keys.
Compare the running product with the products covered by the imported key(s) to identify whether the problem is about a mismatch of product. Similarly, compare the edition as well as the product version.
Resolutions
Product mismatch
Close the Key Manager
Run the VP Suite in $VP-Suite-Installation-Directory/bin
Install the correct product
Restart the tool
Edition mismatch
Close the Key Manager
Run the VP Suite Edition Manager in $VP-Suite-Installation-Directory/bin
Switch to the correct product editions and apply the changes
Restart the tool
Version mismatch
Download and install the latest version from our official site
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